FAQ - Highlander Portable Cabins for Rent and Purchase in New Zealand

Frequently Asked Questions

Want to know more about our range of portable cabins?

Have a read of our Frequently Asked Questions. They’re in handy categories here for you.
And for any more questions, please contact us any time.

Make an Enquiry

When you need extra accommodation and accessibility options, you need a highlander.

Rental FAQs

How do I enquire about renting a Highlander cabin or bathroom?

You can enquire online – click here to enquire – and we will be in contact.

What rental periods are available?

Our cabins are subject to a minimum rental period of six months, or by negotiation. Rental periods are open ended and can be tailored to your requirements.

How much is it to hire a cabin?

Our bare room sleepouts start from as little as $100 per week and range up to our fully self-contained cabins which are available from $235 per week.

What size are your rental cabins?

Our sleepouts are 6m x 2.4m, our monopitch cabins are 7.2m x 2.7m and our porch-style cabins are 8.4m x 2.7m (including porch).

Do you hire cabins to businesses?

Yes, we have cabins dotted throughout New Zealand being used by businesses for offices, on site facilities, storage and worker accommodation.

What payment terms are available?

Payment is made by direct credit to our bank account with weekly, fortnightly and monthly options.

Is a form of bond required at time of contract?

A refundable deposit is payable at the time of hire. The amount refunded is dependent upon the condition of the cabin when the rental period ends.

Do the cabins need to be insured?

We have insurance cover for the cabin itself, but you will need to arrange content insurance cover for all personal belongings kept in the cabin.

Is there a delivery fee?

Yes, as there are costs involved in getting the cabin to you. This fee varies according to the delivery location. Please contact your local franchise or our head office for a specific quote.

Do Highlanders come with window coverings?

Depending on the style of cabin, some are provided with venetian blinds, others have curtain tracks, but no curtains provided. Each Franchise has their own list of provided items.

Do you accept WINZ quotes?

Yes, Highlander is a registered supplier with WINZ.

What do I do when I am finished with my Highlander?

Assuming you have finished the minimum rental period, you only need to give two weeks written notice and we will arrange collection with you.

Is there a collection fee?

The return freight is quoted at time of booking.

Buying FAQs

How is a Highlander cabin or bathroom constructed?

A Highlander is engineered to be highly functional with smart design and customised solutions to make efficient use of space. All units are built from quality materials including galvanised structural steel framing and chassis systems. Fully insulated EPS panel cladding and double-glazed aluminium joinery to ensure you stay cool in summer and warm in winter.

Are your Highlander cabins customisable?

Yes, when purchasing a Highlander, we can work with you and customise it to your needs and wants. Our Highlanders have a wide range of building layout options. Our innovative design will allow you to decide what internal fittings are required to suit your needs. Window covering and lights are all supplied as standard features.

What are the payment terms?

A deposit of 50% is required when ordering your Highlander cabin, with the balance paid on completion.

Can I use my KiwiSaver?

Unfortunately not. There are specific rules and restrictions for withdrawing your KiwiSaver and it is only to be used for a permanent house & land purchase where a Title is issued.

Do I need Building or Resource Consent?

The rules and regulations vary between regions so we would recommend that you check with your local council.

How long will it take to build my Highlander cabin or bathroom?

Your Highlander will take 4-6 weeks, however depending on orders at the time there may be a delay in starting your Highlander. We will endeavour to work to your timelines; however, this may not always be possible.

Can I see my Highlander being built?

Your Highlander is constructed in an active workshop and therefore due to health and safety we need to ensure it is safe for you to be in the area. If you would like to see the progress of your Highlander, we can accommodate your request by making an appointment for you to view at a time when it will be safe for you to do so.

Is delivery of my completed Highlander cabin or bathroom included in the cost?

No, please contact our head office for a specific quote for delivery.

Can I transport my finished Highlander cabin or bathroom from your workshop myself?

Yes! We can help recommend transport and hiab companies if you’d like to do this yourself.

Do your Highlander cabins and bathrooms come with a warranty?

Yes! Highlander warrants against structural defects including defective workmanship for 5 years from the date of original purchase.

Can my Highlander be built to be off grid?

Yes! We have a solar system that can be fitted to any of our cabins.

General FAQs

Where are you located?

We have franchises located throughout the country and together we service the whole of New Zealand.

If there is no local franchise in my area, can I still rent or buy a Highlander cabin or bathroom?

Highlander will endeavour to cater nationwide, please contact our head office if you are unsure about your area.

Are there any space restrictions associated with delivery?

Cabins and bathrooms can be delivered virtually anywhere provided the proposed cabin site is level, and any access gateways and thoroughfares are at least 3 metres wide. If in doubt, please contact us and we will arrange a site inspection if necessary.

*** we can install on unlevel sites, we just adjust our foundation blocks.
*** we use crane/hiabs when gateways are too small

Cabins can be delivered virtually anywhere! Ideally the site is level, and the access gateways are at least 3m wide but we often use cranes and hiabs for the trickier spots! If in doubt, please contact us and we will arrange a site inspection if necessary

How does the Highlander get power and water?

For our rental cabins, the unit runs on electricity and so requires an approved electrical connection. The unit is rated to 16amps and will come supplied with an electrical warrant of fitness. We supply a 10m lead complete with a caravan type plug and socket. We strongly recommend that you have an approved electrical connection to take this lead. If you do not have the right connection we can provide you with an adapter, this will however limit the amount of power going to the unit to 10amps, which may affect the full operation of the unit. If you are unsure of this, you must consult with your local electrician.

A standard garden hose with good quality fittings can be connected to the cabin to provide a water supply.

In many cabins, a chemical toilet is also supplied so no need to worry about black water (please note not all areas have these available).

For permanent installations, consent is required, and we are happy to provide all documents and provide guidance on this.

Are your Highlander cabins and bathrooms insulated?

Yes, our Highlanders are fully insulated with EPS panel cladding and double-glazed aluminium joinery.

Do your Highlander cabins come with a stove/oven?

Yes, our rental monopitch and porch style cabins come with a kitchenette that has a sink and oven options.

For purchase cabins, we can customise to suit your needs.

Do Highlanders come with smoke alarms?

Yes.

Do cabins require a code of compliance certificate?

If required, all our buildings can be supplied with a Building Code of Compliance and Certified Engineer Certificate. This request would need to be made at time of initial enquiry

Do you have a showroom where I can view Highlander cabins and bathrooms?

We often have units available to view at our factory in Tauranga so please get in touch and we can let you know what we have.

What if I’m in Australia?

Our sister company is in Perth, WA. For more information please contact:
Fox Transportables
www.foxtransportables.com.au
+61 8 6377 8335

Ramp FAQs

What are your ramps suitable for?

Our modular ramp system is suitable for domestic applications such as rentals and department housing, or commercial sites such as libraries, schools and construction sites.

Are the ramps customisable?

Yes, our modular ramping is customisable to suit both commercial and domestic applications. Each section comes with handrails, post, legs, base plates and all hardware.

Are the ramps temporary or permanent?

They are fully removable structures. The prefabricated modules allow for minimal site disturbance, with domestic structures taking on average less than a day to install. This innovative design also allows for removal after the required term of use, as minimal fixings to existing structures means little/no damage is left upon removal.

Do your ramps come with handrails?

Yes, all handrails are 900mm high with a mid-rail at 450mm high. Handrails can be customisable. All posts and legs of the handrails are powdered-coated.

Do your ramps come with kick rails?

Yes. Kick rails provide ground-level protection ideal for protecting people, walls, and machinery from impacts at low height. Our ramps come with a 75mm-high kick rail for domestic installations. A 150mm kick rail is available for commercial installations.

Are your ramps non-slip?

The domestic design is offered in an aluminium grit-coated checker plate finish compliant to AS1428 when installed to a 1:12 gradient, to ensure R11 slip resistance compliance and powder coated handrails which can be customised.

Do you offer Flexi-Tunnels over your ramping?

Yes, we have flexi weather resistant tunnel options available.

Do your ramps meet the New Zealand standards?

Yes, our ramping is compliant to AS/NZS 1428.4.1:2009.